All that is needed is for you to stop paying us monthly. We will e-mail you two days before your next due date, and in the event you don't want to pay for the service, you don't have to!
If you have a monthly subscription, follow the steps listed below to stop making payments.
To unsubscribe using your client portal:
- Login to your client portal (https://www.tunnelr.com/portal)
- Navigate to 'Billing & Payments' > 'Manage Subscriptions'
- If you have a credit card or paypal subscription, you should be prompted with an unsubscribe button.
- If you have a Bitcoin/Coinbase subscription, you'll need to login to Coinbase to cancel the recurring payment.
To unsubscribe manually from a Paypal subscription, visit PayPal.com and click:
- My Account
- Sort by Subscriptions
- Chose the time period for when you first subscribed
- Click “cancel subscription”